If your DNS host is GoDaddy or Network solutions, please return to the Email Configuration Settings Collection and follow the instructions for those providers.
Before sending email newsletters through Lead Pilot, a few steps must be completed.
The CNAME Record Process is covered in this video and in the instructions below:
Add CNAME Records
Lead Pilot generates unique "CNAME records" for your account when you add your domain as seen in the "Authenticate Your Domain" article.
By adding these unique CNAME records to your DNS host, you will be able to safely send emails through Lead Pilot using your domain name.
You might wonder, "Where are my CNAME records?
They are located beneath the "Domain Authentication" section of the email settings:
You might be asking yourself, "Who is my DNS host?"
More likely than not, your DNS host is the same company that you registered your domain name with. If you're a Twenty Over Ten client, there's a good chance we manage your DNS hosting and can set this up for you (if you're not sure, reach out)!
You can also confirm who your domain registrar and DNS host are by visiting MXToolbox and following the instructions in the video above.
Once you've confirmed who your DNS host is, you'll need to open a new window in your browser and log in to your account with them to manually add the CNAME records into the appropriate fields.
Once the CNAME records have been added to your DNS click the "Verify CNAME Records" button below the fields:
If you have difficulty verifying your CNAME records, please reach our to us or contact your DNS host's customer support on the phone or through their online help site.
Once your CNAME records have been verified, you can choose which email address to send messages from in Lead Pilot. Read on to learn how!